Lynn B. Upshaw - Truth: The New Rules for Marketing in a Skeptical World
AMACOM | 2007 | ISBN: 0814473768 | Pages: 288 | PDF | 1.50 MB
Consumers today are better informed, better armed to resist marketers, and more skeptical than ever. With thousands of messages bombarding them every day, buyers just want brands they can believe in from companies they can trust. In Truth, marketing expert Lynn Upshaw offers a systematic approach for building customer loyalty and increasing market share. Using real-world examples and engaging stories, he shows companies how they can capitalize on a new kind of competitive advantage and learn to:
* promote more persuasively
* achieve greater returns through integrity in marketing
* replace their pricing strategy with a more convincing value promise
* build stronger customer partnerships
* seize the lead share of credibility in a hypercompetive marketplace.
A revolutionary book that redefines what it means to market, Truth will show companies how to strengthen and build their businesses in a world filled with would-be buyers who are more inclined to doubt than to buy.
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Lawrence G. Hrebiniak - Making Strategy Work: Leading Effective Execution and Change
Wharton School Publishing | 2005 | ISBN: 013146745X | Pages: 408 | PDF | 1.50 MB
Without effective execution, no business strategy can succeed. Unfortunately, most managers know far more about developing strategy than about executing it -- and overcoming the difficult political and organizational obstacles that stand in their way. In this book, leading consultant and Wharton professor Lawrence Hrebiniak offers the first comprehensive, disciplined process model for making strategy work in the real world. Drawing on his unsurpassed experience, Hrebiniak shows why execution is even more important than many senior executives realize, and sheds powerful new light on why businesses fail to deliver on even their most promising strategies. Next, he offers a systematic roadmap for execution that encompasses every key success factor: organizational structure, coordination, information sharing, incentives, controls, change management, culture, and the role of power and influence in your business. Making Strategy Work concludes with a start-to-finish case study showing how to use Hrebeniak's ideas to
address one of today's most difficult business execution challenges: ensuring the success of a merger or acquisition.
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Doug Lennick, Fred Kiel - Moral Intelligence: Enhancing Business Performance and Leadership Success
Wharton School Publishing | 2005 | ISBN: 0131490508, 0132349868 | Pages: 304 | PDF | 7.48 MB
"Doug Lennick and Fred Kiel offer a timely, important, and practical
personal guidance system that anyone in the business world would do well
to adopt. The world of business would be vastly improved if Moral
Intelligence became required reading."
--Daniel Goleman, author, EMOTIONAL INTELLIGENCE
"Lennick & Kiel are consulting masters who guide us the way they live-with moral intelligence. They prove that you don't have to sacrifice your soul to lead productively."
--Richard J. Leider, Founder, The Inventure Group and bestselling author of REPACKING YOUR BAGS and THE POWER OF PURPOSE
"We live in an increasingly competitive and global world. Increasingly, "the end justifies the means." This often results in the loss of our moral compass. Lennick and Kiel show us that the truly great business leaders never sacrifice moral integrity for financial goals and that maintaining the highest ethical standards is not only the "right" thing to do, it produces the best companies and the best results.


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Donald Waters - Inventory Control and Management
Wiley | 2003 | ISBN: 0470858761 | Pages: 406 | PDF | 1.85 MB
Holding stock is expensive – problems of inventory control almost universal. Over the past decade organisations have been trying to improve customer service while lowering stocks and increasing the speed of material flow through their supply chains. This completely updated new edition reviews current thinking on inventory management. It emphasises the growth of e-commerce, and the trend away from classical models based on economic order quantities and towards dependent demand systems.
The author sets inventory management in its broader context, discussing the important trends and pressures for change. The main approaches are discussed and evaluated, giving the reader a broad appreciation of the principles involved. Some quantitative ideas are developed in the text, but the author has kept the mathematics to a minimum, focusing on practical examples and calculations on spreadsheets.
Assuming no prior knowledge of the subject area, this book provides students of management, operations management, management science and production – as well as practitioners- with an indispensable guide to inventory control.
Supplementary material for lecturers adopting Inventory Control and Management is available.


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Deborah Harrington-Mackin - The Team-Building Tool Kit: Tips and Tactics for Effective Workplace Teams
AMACOM | 2007 | ISBN: 081447439X | Pages: 240 | PDF | 8.74 MB
Workplace teams learn to function as effective units when they have the tools and techniques to be greater than the sum of their parts. Now thoroughly updated and expanded, The Team-Building Tool Kit provides practical advice to guide team coaches, leaders, and members to high-performance results. Filled with bullet points to make tips and strategies quick and easy to grasp, the book covers both the structure and nitty-gritty process details that so often derail even the best teams. Readers will learn how to:
* have effective team meetings * improve accountability for results and team member behavior * assess team performance * resolve team conflicts * recognize the pitfalls that affect decision making * train for high performance * design a plan for implementation
Featuring new sections on team accountability, decision making, and problem solving, this team-building classic is a must-have for every team library.
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David H. Freedman - Corps Business: The 30 Management Principles of the U.S. Marines
Collins Business | 2001 | ISBN: 0066619793 | Pages: 240 | PDF | 1.04 MB
That's what every business wants to be. And that's why the U.S. Marines excel in every mission American throws at them, no matter how tough the odds. In Corps Business, journalist David H. Freeman identifies the Marine's simple but devastatingly effective principles for managing people and resources -- and ultimately winning.


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Danny Meyer - Setting the Table: The Transforming Power of Hospitality in Business

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Christine Comaford-Lynch - Rules for Renegades: How to Make More Money, Rock Your Career, and Revel in Your Individuality

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Candida G. Brush, Nancy M. Carter - Clearing the Hurdles: Women Building High-Growth Businesses
FT Press | 2004 | ISBN: 0131112015 | Pages: 304 | PDF | 1.69 MB
Starting, funding, and growing a new venture are significant challenges for every entrepreneur. For women, the hurdles are even higher, due to widely held perceptions about them, their capabilities, and their businesses. Now, five leading experts on women entrepreneurs offer systematic solutions to the challenges, offering timely advice to women dedicated to achieving success and claiming the rewards.
Clearing the Hurdles draws on five years of original research, performed as part of the Diana Project--a major initiative that explores ways women grow businesses.
The authors identify key factors associated with funding, growth, and success: the founder’s goals, expertise, and commitment; strategic direction; team building; effective use of networks; and access to capital. Most important, they offer concrete strategies for overcoming obstacles: strategies proven in the marketplace by women entrepreneurs.
Wealth creation: Don’t get left out!


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Matthew Frederick - 101 Things I Learned in Architecture School
The MIT Press | 2007 | ISBN: 0262062666 | Pages: 128 | PDF | 2.73 MB
2008 Silver Award Winner, Architecture Category, Independent Publisher Book Awards. and Winning entry, General Trade Illustrated Category, in the 2008 New England Book Show sponsored by Bookbuilders of Boston.
This is a book that students of architecture will want to keep in the studio and in their backpacks. It is also a book they may want to keep out of view of their professors, for it expresses in clear and simple language things that tend to be murky and abstruse in the classroom. These 101 concise lessons in design, drawing, the creative process, and presentation—from the basics of "How to Draw a Line" to the complexities of color theory—provide a much-needed primer in architectural literacy, making concrete what too often is left nebulous or open-ended in the architecture curriculum. Each lesson utilizes a two-page format, with a brief explanation and an illustration that can range from diagrammatic to whimsical. The lesson on "How to Draw a Line" is illustrated by examples of good and bad lines; a lesson on the dangers of awkward floor level changes shows the television actor Dick Van Dyke in the midst of a pratfall; a discussion of the proportional differences between traditional and modern buildings featur
es a drawing of a building split neatly in half between the two. Written by an architect and instructor who remembers well the fog of his own student days, 101 Things I Learned in Architecture School provides valuable guideposts for navigating the design studio and other classes in the architecture curriculum. Architecture graduates—from young designers to experienced practitioners—will turn to the book as well, for inspiration and a guide back to basics when solving a complex design problem.


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Cooperative Systems Design: Scenario-Based Design of Collaborative Systems
259 pages | IOS Press; illustrated edition edition (June 2004) | 1586034227 | PDF | 17 Mb
This publication focuses on the following subjects; understanding and modeling of collaborative work situations which are mediated by technical artefacts, either computational or not; developing appropriate design methodologies for cooperative work analysis and cooperative systems design; developing new technologies supporting cooperation; evaluating and measuring the performance of cooperative systems. The COOP conferences are predicated on the conviction that cooperative systems design requires a deep understanding of the cooperative work of groups and organizations, involving both artefacts and social practices. This is the reason why contributions from all disciplines related to the field of cooperative systems design are considered as relevant, including computer and information sciences (computer-supported cooperative work, group decision support systems, knowledge engineering, human-computer interaction, distributed artificial intelligence and multi-agent systems, etc.) and social sciences (organizatio
nal and management sciences, sociology, psychology, ergonomics, linguistics, etc.). This volume puts a special emphasis on the issue of Scenario-Based Design of Collaborative Systems.


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Effective IT Project Management: Using Teams to Get Projects Completed on Time and Under Budget
AMACOM/American Management Association; 1st edition | ISBN: 0814408125 | 304 pages | May 2004 | CHM | 5 Mb
Organizing a team to get IT projects done on time and under budget requires more than just the usual project management know-how. Using a proven approach that examines the project life cycle and works in conjunction with the methods recommended by the Project Management Institute, Effective IT Project Management provides readers with a system that keeps the big picture in view while dividing tasks into manageable chunks. Readers will learn how to:
* Organize the project
* Establish the scope
* Calculate costs and risks
* Design the work breakdown structure
* Manage the implementation team
Taking readers step by step through the entire project, Effective IT Project Management is a complete blueprint for using teamwork to achieve IT project success.


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Java Network Programming, Third Edition
O'Reilly Media; 3 edition | ISBN: 0596007213 | 504 pages | October 2004 | CHM | 2 Mb
The new third edition of this highly regarded introduction to Java networking programming has been thoroughly revised to cover all of the 100+ significant updates to Java Developers Kit (JDK) 1.5. It is a clear, complete introduction to developing network programs (both applets and applications) using Java, covering everything from networking fundamentals to remote method invocation (RMI). Java Network Programming, 3rd Edition includes chapters on TCP and UDP sockets, multicasting protocol and content handlers, servlets, multithreaded network programming, I/O, HTML parsing and display, the Java Mail API, and the Java Secure Sockets Extension. There's also significant information on the New I/O API that was developed in large part because of the needs of network programmers. This invaluable book is a complete, single source guide to writing sophisticated network applications. Packed with useful examples, it is the essential resource for any serious Java developer.


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Risk and Financial Management: Mathematical and Computational Methods
John Wiley & Sons; 1 edition | 0470849088 | 341 pages | 2004 | PDF | 1 Mb
Financial risk management has become a popular practice amongst financial institutions to protect against the adverse effects of uncertainty caused by fluctuations in interest rates, exchange rates, commodity prices, and equity prices. New financial instruments and mathematical techniques are continuously developed and introduced in financial practice. These techniques are being used by an increasing number of firms, traders and financial risk managers across various industries. Risk and Financial Management: Mathematical and Computational Methods confronts the many issues and controversies, and explains the fundamental concepts that underpin financial risk management.
* Provides a comprehensive introduction to the core topics of risk and financial management.
* Adopts a pragmatic approach, focused on computational, rather than just theoretical, methods.
* Bridges the gap between theory and practice in financial risk management
* Includes coverage of utility theory, probability, options and derivatives, stochastic volatility and value at risk.
* Suitable for students of risk, mathematical finance, and financial risk management, and finance practitioners.
* Includes extensive reference lists, applications and suggestions for further reading.
Risk and Financial Management: Mathematical and Computational Methods is ideally suited to both students of mathematical finance with little background in economics and finance, and students of financial risk management, as well as finance practitioners requiring a clearer understanding of the mathematical and computational methods they use every day.


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Web Services Security
McGraw-Hill Osborne Media; 1 edition | ISBN: 0072224711 | 312 pages | January 31, 2003 | CHM | 4 Mb
Explains how to implement secure Web services and includes coverage of trust, confidentiality, cryptography, authentication, authorization, and Kerberos. You’ll also find details on Security Assertion Markup Language (SAML), XML Key Management Specification (XKMS), XML Encryption, Hypertext Transfer Protocol-Reliability (HTTP-R) and more.


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Raymond W. Ruddon - Cancer Biology 4th Edition
Oxford University Press | 2007 | ISBN: 0195175433 | Pages: 568 | PDF | 9.72 MB
The fourth edition of this classic text provides a thorough, yet concise review of the cellular and molecular mechanisms involved in the transformation of normal into malignant cells, the invasiveness of cancer cells into host tissues, and the metastatic spread of cancer cells in the host organism. It defines the fundamental pathophysiologic changes that occur in tumor tissue and in the host animal or patient. Each chapter discusses the historical development of a field, citing the key experimental advances to the present day, and evaluates the current evidence that best supports or rules out concepts of the molecular and cellular mechanisms regulating cancer cell behavior. For all the areas of fundamental cancer research, an effort has been made to relate basic research findings to the clinical disease states. The book is well written and well illustrated, with schematic diagrams and actual research data to demonstrate points made in the text. There is also an extensive, up-to-date bibliography, making the b
ook valuable to scientists, and to physicians, students, and nurses interested in the field of cancer biology. The topics covered include pathologic characterization of human tumors, epidemiology of human cancer, regulation of cell proliferation and differentiation, cellular and molecular phenotypic characteristics of the cancer cell, mechanisms of carcinogenesis, tumor initiation and promotion, viral carcinogenesis, oncogenes and oncogene products, growth factors, chromosomal alterations in cancer, mechanisms of tumor metastasis, host-tumor interactions, fundamental aspects of tumor immunology, and the advances in cancer cell biology that will lead to improved diagnosis and treatment of cancer in the future.
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S. Cortassa, M. A. Aon - An Introduction to Metabolic and Cellular Engineering
World Scientific Publishing Company | 2002 | ISBN: 9810248350 | Pages: 264 | PDF | 4.38 MB
Metabolic and cellular engineering, as presented in this book, is a powerful alliance of two technologies: genetics-molecular biology and fermentation technology. Both are driven by continuous refinement of the basic understanding of metabolism, physiology and cellular biology (growth, division, differentiation), as well as the development of new mathematical modeling techniques. The authors' approach is original in that it integrates several disciplines into a coordinated scheme, i.e. microbial physiology and bioenergetics, thermodynamics and enzyme kinetics, biomathematics and biochemistry, genetics and molecular biology. Thus, it is called a transdisciplinary approach (TDA).


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Jan Vijg - Aging of the Genome: The Dual Role of DNA in Life and Death
Oxford University Press | 2007 | ISBN: 019856922X | Pages: 384 | PDF | 3.06 MB
Aging has long since been ascribed to the gradual accumulation of DNA mutations in the genome of somatic cells. However, it is only recently that the necessary sophisticated technology has been developed to begin testing this theory and its consequences. Vijg critically reviews the concept of genomic instability as a possible universal cause of aging in the context of a new, holistic understanding of genome functioning in complex organisms resulting from recent advances in functional genomics and systems biology. It provides an up-to-date synthesis of current research, as well as a look ahead to the design of strategies to retard or reverse the deleterious effects of aging. This is particularly important in a time when we are urgently trying to unravel the genetic component of aging-related diseases. Moreover, there is a growing public recognition of the imperative of understanding more about the underlying biology of aging, driven by continuing demographic change.
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Charles Manz - Temporary Sanity: Instant Self-Leadership Strategies for Turbulent Times
FT Press | 2004 | ISBN: 0131470221 | Pages: 208 | PDF | 1.89 MB
Don't worry about the past. Don't worry about the future. Find your peace inthe moment. This simple truth, this simple skill, can change your life. And itcan be taught. Temporary Sanity is about mastering the moment, and leading yourself to peace, no matter what you're up against. It brings together more than 20 simple, potent, practical peace of mind strategies to use whenever times get rough.and the rest of the time, too. Mental strategies.


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Sumi Von Dassow - Exploring Electric Kiln Techniques
American Ceramic Society | 2003 | ISBN: 1574981609 | Pages: 144 | PDF | 15.91 MB
The electric kiln has made the experience of pottery accessible to people from all walks of life. For those who would like to better understand the art and science of pottery, this Ceramics Monthly Handbook shares the expertise of ceramic artists who have explored the possibilities and potential of electric kilns. These artists share their knowledge on a wide range of topics, including clay bodies, glazes, decorating, form, and more. This book is a must-read for anyone involved in creating ceramics with an electric kiln. It will provide inspiration for your creative journey and will help you discover the virtue and versatility of the electric kiln. Color images throughout.
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Sidney Levy - Construction Superintendent Operations Manual
McGraw-Hill Professional | 2008 | ISBN: 0071502416 | Pages: 447 | PDF | 17.38 MB
Complete Any Construction Job On Time, within Budget, and According to Specifications
Turn to the updated Second Edition of Construction Superintendent's Operations Manual for step-by-step guidance on managing every aspect of complex construction jobs. From handling construction contracts to managing construction components and technology, this hands-on resource will help you ensure that projects are completed on time, within budget, and according to specifications.
Packed with over 100 forms, sample letters, and checklists, this easy-to-use reference shows readers how to organize a project, work with subcontractors, rehabilitate old buildings, establish safety procedures at the jobsite, achieve quality control and quality assurance, write effective business letters, and much more. The Second Edition of Construction Superintendent's Operations Manual now features:
* A wealth of construction methods, strategies, and tactics
* Dealing with difficult issues at the site, coordination, subsurface conditions
* Time and material pitfalls to avoid
* Tips on working with subcontractors and completing jobs successfully
* Over 100 forms, letters, and checklists, both in the book and on the CD-ROM
* SI units where applicable
* NEW to this edition: more details on construction contract documents, including design-build; new information on bonds and insurance; updated coverage of site safety, with OSHA citations
Inside This Cutting-Edge Construction Management Guide
• Introduction to the Construction Industry • Construction Contracts • General Conditions • Organizing the Project • Organizing in the Field • Working with Subcontractors • Rehabilitation of Old Buildings • Safety at the Jobsite • Quality Control and Quality Assurance • The Legal World We Live In • Effective Letter Writing
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Newnes Engineering Mathematics
Newnes | 2001 | ISBN: 0750649925 | Pages: 464 | PDF | 2.48 MB
Newnes Engineering Mathematics Pocket Book is a uniquely versatile and practical tool for a wide range of engineers and students. All the essentials of engineering mathematics are covered, with clear explanations of key methods, and worked examples to illustrate them. Numerous tables and diagrams are provided, along with all the formulae you could need. The emphasis throughout the book is on providing the practical tools needed to solve mathematical problems quickly in engineering contexts. John Bird's presentation of this core material puts all the answers at your fingertips.
The contents of this book have been carefully matched to the latest Further and Higher Education syllabuses so that it can also be used as a revision guide or a quick-access source of underpinning knowledge. Students on competence-based courses such as NVQs will find this approach particularly refreshing and practical.
This book and its companion title Newnes Engineering Science Pocket Book provide the underpinning knowledge for the whole range of engineering communities catered for by the Newnes Pocket Book series. These related titles include:
Newnes Mechanical Engineer's Pocket Book (Roger Timings)
Newnes Electrical Pocket Book (E.


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Richard Bowyer - Dictionary of Military Terms: Over 6,000 Words Clearly Defined
A&C Black | 2010 | ISBN: 0713687355 | Pages: 288 | PDF | 4.45 MB
English is the language most frequently used in international military and peacekeeping operations. This dictionary contains over 6,000 entries providing up-to-date coverage of British, American and international military vocabulary, including training, personnel, logistics, manoeuvres, vehicles, tactics, commands, weapons and equipment. Supplements include the phonetic alphabet, ranks, formal orders and military grouping symbols. 'An invaluable handbook' - Soldier Magazine of the British Army
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Sally M. Walker - The Vowel Family: A Tale of Lost Letters
Carolrhoda Books | 2008 | ISBN: 0822579820 | Pages: 44 | PDF | 11.53 MB
Meet an unusual family with some very special children: Alan, Ellen, Iris, Otto, and Ursula. Sometimes they're visited by their very special aunt, Cyndy. As each child is born, the family becomes more complete—and each additional Vowel also makes the text easier to read! Because if you can imagine life without the Vowels, tlkng wld b vr hrd. Rdng wld b pzzlng. Are you ready to play the Vowel game?
Reading Level: Grade 2
Interest Level: Grades K-3
Ages: 5-9
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Annie Heminway - French Demystified: A Self - Teaching Guide

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Didi Emmons - Entertaining for a Veggie Planet: 250 Down-to-Earth Recipes
Houghton Mifflin Harcourt | 2003 | ISBN: 0618104518 | Pages: 480 | PDF | 6.32 MB
The queen of vegetarian hip is back! Convinced that entertaining doesn"t have to be high-stress or high-maintenance, Didi Emmons presents an alternative view: the best parties aren"t meticulously planned. Crammed with innovative ideas for delightfully informal gatherings and hundreds of globally inspired, big-flavored vegetarian recipes, Entertaining for a Veggie Planet proves that having friends over — whether for the season finale of a favorite TV show or for a book group discussion — is not only easy, it"s fun. From dips and cold bites (Malaysian Spring Rolls) to main dishes (Shiitake Mac "n" Cheese), from brunch (Cardamon Blueberry Cake) to "sweet eats" (Oreo Key Lime Pie), Emmons"s dishes offer endless possibilities for vegetarians, vegans, and anyone else in search of a satisfying meal. Her creative menus ("Vegetarian Solutions to Turkey Day") and her spirit of fun ("if you"re serving only one food, make it homemade ice cream") will put all cooks in the mood to share.
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Stephen P. Robbins - The Truth About Managing People.And Nothing But the Truth
FT Press | 2003 | ISBN: 0131838474 | Pages: 240 | PDF | 6.83 MB
This isn't just "someone's opinion".It's the first, definitive, evidence-based guide to effective management. In The Truth About Managing People.and Nothing but the Truth, Robbins delivers principles you can rely on throughout your entire management career--regardless of your organization, role or title. This is a management book that cuts through the soft opinion and conjecture books that have dominated the business shelves in recent years and shows what management researchers know actually works, or doesn't work, when it comes to managing people.
Drawing on the author's 30+ years of research and textbook writing experience, Robbins has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how you manage people--and the results that are achieved. The author provides guidance to you organized around key, human-behavior-related problemareas that managers face (hiring, motivation, leadership, communication, team building, conflict management, job design, evaluating performance and coping with change), along with guidance to help you apply the information and improve your managerial effectiveness.


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Simon T. Bailey - Release Your Brilliance: The 4 Steps to Transforming Your Life and Revealing Your Genius to the World
Collins Business | 2008 | ISBN: 0061451878 | Pages: 208 | PDF | 6.02 MB
Each of us is born brilliant. Then we spend the rest of our lives having our brilliance buried by people, circumstances, and experiences. Eventually, we forget that we ever had genius and special talents, and our brilliance is locked away in a vault deep within. So we settle for who we are, instead of striving for who we were meant to be.
Release Your Brilliance provides the combination to the vault where your brilliance is kept. After struggling for thirty-two years with disillusion, defeat, and despair, author Simon T. Bailey cracked the code to personal transformation, turning his life around and becoming a highly successful entrepreneur, respected family man and community leader. Using the metaphor that we're all diamonds in the rough, Simon shares the four key steps to cut and polish the gem that is you in order to reawaken your genius, reignite your internal light, and release your potential.


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Matt Krantz - Investing Online For Dummies

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Joseph T. Sinclair - eBay the Smart Way: Selling, Buying, and Profiting on the Web's #1 Auction Site
AMACOM | 2007 | ISBN: 0814474519 | Pages: 544 | PDF | 7.26 MB
The only thing easier than buying and selling on eBay is getting lumped in with more than 203 million other eBayers. With sales of over 150,000 copies, the eBay the Smart Way series has helped countless eBayers find the best deals and maximize profits on everything from collectibles to cars to real estate. Now in its fifth blockbuster edition, this priceless tool has changed with the times to cover the latest trends, including new site offerings such as eBay Express and Best Offer, and features expanded coverage of PayPal, Google’s new e-commerce features, and more.
eBay the Smart Way is the go-to resource for first-time sellers, with step-by-step instructions for listing products, creating attention-grabbing photos and descriptions, offering top-notch customer service, and maintaining high credibility. eBay buyers will also benefit from powerful strategies for finding the best products, bidding smarter, negotiating great deals, and more. For the most up-to-date and accessible information on how to make the most out of online auctions, "nothing explains it better than eBay the Smart Way." -- The Internet Marketing Bookshelf
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Joel M. Shulman, Thomas T. Stallkamp - Getting Bigger by Growing Smaller: A New Growth Model for Corporate America
FT Press | 2003 | ISBN: 0130084220 | Pages: 240 | PDF | 1.31 MB
Large, mature companies always become trapped at some point in the declining stages of what has become known as the corporate life cycle. Historically this barrier to continued growth has been, and is still, as unavoidable as death and taxes.
In Getting Bigger by Growing Smaller, Joel Shulman, a leading researcher on entrepreneurship, teams up with Thomas T. Stallkamp, one of the world's most effective executives, to introduce a powerful new growth model for corporate America (based on 4 years of research at Babson College and Harvard University) that can enable corporations to break through this barrier to growth by utilizing a new breakthrough business model called the Strategic Entrepreneurial Unit (SEU). Shulman and Stallkamp demonstrate how to build new employee/entrepreneur-led startups within the corporation--entities that can take on new market opportunities and deliver startup-level growth. This is the first book to provide practical methods for actually identifying, creating, and implementing smaller units within large organizations to enable continued, rapid growth beyond the predictable barriers of the corporate life cycle.
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Glen Urban - Don't Just Relate - Advocate!: A Blueprint for Profit in the Era of Customer Power
Wharton School Publishing | 2005 | ISBN: 0131913611 | Pages: 256 | PDF | 3.03 MB
In today's environment companies need to go beyond relationship marketing" to be true customer advocates -- faithfully representing their customers' interests. Customer advocacy means providing customers and prospects with open, honest and complete information. It means talking with customers, not at them. In most companies, customer advocacy requires a massive transformation in both culture and process. In this book, MIT's Glen Urban covers the entire 'pyramid' of customer advocacy: the 'base' (starting with TQM and customer satisfaction initiatives); the 'middle' (relationship marketing); and the 'pinnacle': new advocacy techniques built on trust, not coercion. Companies from GM to Intel, Qwest to John Deere are beginning to recognize the urgent importance of customer advocacy. Urban reveals what they're trying, and what challenges they're up against -- and identifies crucial lessons for earning the customer trust needed to thrive in today's radically changed business environment.
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Gary S. Topchik - The First-Time Manager's Guide to Team Building
AMACOM | 2007 | ISBN: 0814474292 | Pages: 144 | PDF | 1.75 MB
With the same brand of accessible and sage advice readers found in The First-Time Manager, this new offering from management expert Gary S. Topchik covers the basics of team building. The book helps readers discover how their own leadership and management style influences the success of their teams. Managers will learn how to:
* make the transition from team member to team leader * understand the difference between a team and a work group * hold team members accountable * make their teams more productive * manage challenging situations and resolve conflict within a team.
Written in an engaging, conversational style, Topchik explains the five essential qualities of a high-performing team: goals and standards; decision making; honest communication; clear roles and responsibilities; and celebrating success. Packed with activities and assessments for both the manager and team members, this is an essential guide for any manager who strives for team-building success.
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Dave Logan, John King - Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization
Collins Business | 2008 | ISBN: 0061251305 | Pages: 320 | PDF | 1.36 MB
It's a fact of life: birds flock, fish school, people "tribe."
Every company, indeed every organization, is a tribe, or if it's large enough, a network of tribes--groups of 20 to 150 people in which everyone knows everyone else, or at least knows of everyone else. Tribes are more powerful than teams, companies, or even CEOs, and yet their key leverage points have not been mapped--until now. In Tribal Leadership, Dave Logan, John King, and Halee Fischer-Wright show leaders how to assess their organization's tribal culture on a scale from one to five and then implement specific tools to elevate the stage to the next. The result is unprecedented success.
In a rigorous eight-year study of approximately 24,000 people in over two dozen corporations, Logan, King, and Fischer-Wright refine and define a common theme: the success of a company depends on its tribes, the strength of its tribes is determined by the tribal culture, and a thriving corporate culture can be established by an effective tribal leader. Tribal Leadership will show leaders how to employ their companies' tribes to maximize productivity and profit: the authors' research, backed up with interviews ranging from Brian France (CEO of NASCAR) to "Dilbert" creator Scott Adams, shows that over three quarters of the organizations they've studied have tribal cultures that are merely adequate, no better than the third of five tribal stages.
Leaders, managers, and organizations that fail to understand, motivate, and grow their tribes will find it impossible to succeed in an increasingly fragmented world of business. The often counterintuitive findings of Tribal Leadership will help leaders at today's major corporations, small businesses, and nonprofits learn how to take the people in their organization from adequate to outstanding, to discover the secrets that have led the highest-level tribes (like the team at Apple that designed the iPod) to remarkable heights, and to find new ways to succeed where others have failed.


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Dan Baker, Cathy Greenberg - What Happy Companies Know: How the New Science of Happiness Can Change Your Company for the Better
Prentice Hall | 2006 | ISBN: 0131858572 | Pages: 320 | PDF | 1.59 MB
Happy companies are winning companies. Well-adjusted, psychologically healthy companies collaborate better. They innovate more effectively. They change faster. They see reality with exceptional clarity, but they know how to address it positively. They uncover opportunities where others fixate on obstacles and blame. What Happy Companies Know reveals the five crucial elements that happy companies share in common.and shows how to lead any company to happiness! This book reflects the experiences of the world's best companies, as well as the latest scientific research.


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